Terms and Conditions

 

These terms and conditions ("Terms") govern the use of the online tutoring services ("Services") provided by Yew Trades Limited ("Company") to the users ("Students" or "Users"). By accessing or using our Services, Users agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our Services.

 

1. Services

 

1.1. The Company offers online tutoring services in various subjects as listed on our website or as agreed upon between the Company and the User.

 

1.2. Tutoring sessions are conducted remotely via video conferencing software or other agreed-upon methods.

 

2. Registration and Accounts

 

2.1. Users may be required to register for an account to access certain features of the Services. Users agree to provide accurate, current, and complete information during the registration process.

 

2.2. Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.

 

3. Payments

 

3.1. Users agree to pay all fees associated with the Services as outlined on our website or as agreed upon separately.

 

3.2. Payment terms and methods are specified on our website or as communicated directly to the User.

 

3.3. All payments are non-refundable except as expressly provided otherwise in these Terms or as required by law.

 

4. Tutoring Sessions

 

4.1. Users are responsible for scheduling tutoring sessions in advance through the Company's platform or as otherwise agreed upon.

 

4.2. Users agree to be punctual for scheduled tutoring sessions. Sessions will not be extended for tardiness unless agreed upon by both parties.

 

4.3. Users must provide any necessary study materials or resources for the tutoring session unless otherwise agreed upon with the Tutor.

 

 

5. Cancellations and Rescheduling

 

5.1. Users may cancel or reschedule tutoring sessions subject to the cancellation policy outlined on our website or as communicated directly to the User.

 

5.2. The Company reserves the right to cancel or reschedule tutoring sessions due to unforeseen circumstances. In such cases, the Company will make reasonable efforts to reschedule the session at a mutually convenient time.

 

6. Conduct

 

6.1. Users agree to conduct themselves in a respectful and professional manner during tutoring sessions.

 

6.2. Harassment, discrimination, or any form of inappropriate behaviour will not be tolerated and may result in the termination of tutoring services without refund.

 

7. Intellectual Property

 

7.1. All materials provided by the Company during tutoring sessions are for the personal use of the User and may not be distributed, reproduced, or used for any commercial purposes without the Company's prior written consent.

 

8. Limitation of Liability

 

8.1. The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the Services, even if advised of the possibility of such damages.

 

8.2. In no event shall the Company's total liability to the User for all claims related to the Services exceed the total amount paid by the User to the Company in the preceding six months.

 

9. Termination

 

9.1. Either party may terminate the tutoring services at any time for any reason upon written notice to the other party.

 

10. Amendments

 

10.1. The Company reserves the right to modify or update these Terms at any time without prior notice. Users are encouraged to review these Terms periodically for changes.

 

11. Governing Law

 

11.1. These Terms shall be governed by and construed in accordance with the UK laws without regard to its conflict of law provisions.

 

12. Contact Information

 

12.1. For questions or concerns regarding these Terms or the Services, Users may contact the Company at yew.ltd@outlook.com.

 

By using our Services, Users acknowledge that they have read, understood, and agree to be bound by these Terms.